At megozed, your satisfaction and trust are our top priorities.
We aim to provide a smooth shopping experience that combines comfort, confidence, and style.
Please read the following policy carefully before completing your order.

Exchange Policy

• Exchanges are accepted within 14 days of delivery.

• Items must be unused, unwashed, with tags and original packaging.

• Exchanges are allowed for size issues or manufacturing defects.

• Customer pays shipping for size/personal reasons.

• We cover shipping if the item is defective or incorrect.

• During sales, exchanges are accepted only during the sale period.

Returns & Refunds

• Returns are accepted within 14 days of delivery after inspection.

• Refunds are issued to the original payment method within 7–10 business days.

• Items must be unused, unwashed, and tagged.

• Customer covers return shipping unless the item is defective.

• During sales, returns are accepted only during the sale period.

Order Cancellation

• Orders can be cancelled for free before shipment.

• Shipped orders can be returned after delivery following the return policy.

Important Notes

• Sale items cannot be returned or exchanged after the sale ends, unless defective.

• Please keep your invoice or order number for any request.